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Version: 8.1

Diagnostics - Threads

The Threads page displays a snapshot of information about Gateway’s execution threads. This information may be important when troubleshooting certain types of issues. If you are working with Support, you may be asked for a thread dump.

Their state and CPU usages are displayed to easily find problem threads, as well as a chart of what systems are using the threads and the ability to filter the threads based on a keyword. Each thread can be expanded to give details on what it is currently doing, and that individual thread process can be copied to the clipboard.

Diagnostics - Threads Section

Thread Performance by System

The upper section of the Diagnostics - Threads page depicts graphical representation of the current threads including percentage of total CPU used, overall scope, and average CPU usage per system.

  • Click the Expand expand icon icon to see the display.
  • Click the Reset reset icon icon to reset the information.

Thread Performance by System

Individual Threads

The lower portion of the Diagnostics - Threads page displays statistics for individual threads.

To download a thread dump, click the Download download icon icon on the right of the page. In order to be useful, a thread dump must be taken at the time the issue is observed. Unlike logs, which maintain a record of past messages, a thread dump is a time-specific snapshot and will not contain a record of past states. To see more information on thread dumps, including other methods of obtaining them such as system functions or the command line, click here.

Thread NameName of the thread.
FilterSearch criteria to filter for specific threads.
CPU(%)Percentage of CPU usage.
StateCurrent state / status of the system.
SystemSearch criteria to filter for specific tasks or events.
ActionsView thread details.
Live ValuesToggle switch to turn live values on or off.

Individual Threads

Click the Show show icon icon to display additional details for a single thread. You can click the Clipboard clipboard icon icon to copy that thread to the clipboard.

Individual Threads Show Details